WEBVTT

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Do you want to make your trips to the

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pharmacy as efficient as possible ? The

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key to getting in and out quickly is to

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submit a cue anywhere text message to

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ensure that the prescriptions you need

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are ready for pickup when you arrive at

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the pharmacy . Watch the following

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video tutorial on this quick and easy

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process to lessen your confusion and

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your wait times . To get started ,

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text get in line to

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833-457-2013 ,

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or scan the QR code provided by the

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pharmacy . After a brief pause ,

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you will receive a text containing a

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link with further instructions . If you

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have an older phone or one without

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internet , please continue by texting

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the 10 digit DOD ID on the military ID

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card for the patient needing

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prescriptions and follow the prompts

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received as you normally would . Once

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you have selected the link in the

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message , this page will open . Select

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accept to continue with your request .

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Touch the highlighted box for Martin

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Army Community Hospital outpatient

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pharmacy .

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Now , enter the 10 digit DOD

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ID number of the patient needing

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prescription services and select add .

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The patient's first initial of their

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first name . And the 1st and 2nd

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initial of their last name plus the

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month and year of their birth will

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appear on the screen . Please note you

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may add multiple patients on this

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screen . Select next if the patient

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information you added is correct .

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Press the red X if the patient added is

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incorrect and needs to be removed .

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On this screen , enter a ten-digit

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phone number so that the pharmacy staff

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may correspond with you by text or

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phone if needed later in the process .

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Then press next to proceed .

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Select main outpatient to pick up your

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prescription order at the main

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outpatient pharmacy at Martin Army

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Community Hospital . As an alternative ,

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the script center may be selected as a

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pickup option . It is in the lobby of

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the hospital and is accessible both

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during and after regular pharmacy hours .

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However , oversized items ,

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refrigerated items , and controlled

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substances are not eligible to be

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placed in and picked up from the crip

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center .

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This screen is a free text box . For

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example , you may enter the name of the

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medication or medications that need to

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be filled or request the fill of all

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meds sent in electronically over a

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certain time period on a specific date ,

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or by a designated provider .

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Please provide as much information as

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you can about the prescription order

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you need in this box and then select

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next .

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You are now checked in . The pharmacy

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staff will now begin work on your

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prescription order and will contact you

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by text or phone if further order

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clarification is needed . Requests

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submitted by 12 p.m. will be ready

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after 12 p.m. the next duty day . For

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request made after 12 p.m. , please

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allow two duty days for pickup . When

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you arrive at the hospital , if you

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selected the main outpatient pharmacy

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for pickup , proceed to one of the

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pharmacy ticket kiosk and select return

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for scheduled pickup option . This

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ticket begins with the letter A .

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If you see Chad is disabled , instead

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of enter your message at the bottom of

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your screen , then your ticket is

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closed and the pharmacy staff is unable

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to reply to any additional messages . A

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new cue anywhere ticket would need to

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be generated during business hours for

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additional assistance . Please remember

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the Q and anywhere ticket is only

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available to activate the fill for new

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or renewal prescriptions . Refills must

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be called into the automated refill

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line at

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706-222-1716 .

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Also , cute anywhere tickets are only

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available to activate the fill of

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prescriptions during duty hours because

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the pharmacy must be open to complete

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your request . Information submitted

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outside of duty hours will not be

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retained by the system . Que anywhere

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tickets are available from 7:30 a.m. to

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5:15 p.m. on Monday through Friday each

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week excluding holidays . Thanks for

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watching this tutorial and trusting

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Martin Army Outpatient Pharmacy with

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your prescription needs . We think you

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will be pleased with the time you save

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at the pharmacy , using the Qwhe ticket

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process . If you still have questions

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concerning this process , you may reach

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a pharmacy staff member by phone at

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762-408-2172

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as always . See you at the pharmacy .