Health Services

Case Management

Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.

Case management can help by:

  • Coordinating your care.
  • Assessing, planning, and facilitating services for you.
  • Evaluating your options.
  • Advocating on your behalf.

You or your family member may need case management if you have:

  • Instability with chronic health problems
  • A serious terminal illness
  • An increased need for different provider specialties due to multiple diseases or conditions
  • A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:

  • Provide advocacy, support, and education
  • Reduce burden and streamline appropriate utilization of care
  • Partner with members of your healthcare team to assist in coordination of your healthcare needs
  • Monitoring for progress and desired outcomes

Contact Information

Hours:

Mon - Fri: 9:00 a.m. - 4:00 p.m.
Closed on all Training and Federal Holidays.

Phone:

NCM Victory Clinic: (762) 408-2694
NCM Strong Clinic: (762) 408-2726
NCM Iron MiKe Clinic: (762) 408-2707
NCM Pediatric Tiger Clinic: (762) 408-2726
NCM MACH Brigade: (762) 408-2390
NCM Emergency Medicine: (762) 408-2149
NCM Surgery Clinic: (762) 408-3573
NCM Family Advocacy Program: (706) 544-8955
NCM Intensive Outpatient Behavior Health: (762) 408-4122
NCM Inpatient Behavior Health: (762) 408-4124/4111
NCM Traumatic Brain Injury Clinic: (762) 408-1637/1540
NCM Pain Management Clinic: (762) 408-1552
NCM Warrior Care (CTMC): (706) 544-2782
NCM Warrior Care (Winder Clinic): (706) 544-3980
NCM Warrior Care (Sledgehammer Clinic): (706) 544-3166
NCM Warrior Care (75th Ranger Clinic): (706) 545-7151
NCM Warrior Care (Eglin AFB, Clinic): (850) 885-9972

Don't forget to keep your family's information up to date in DEERS!