The Quick Care Clinic closed permanently Sept. 5, 2023. This occurred to optimize virtual care options. Acute appointments are available daily across the Department of Primary Care. Please request appointments, medications or questions through the MHS GENESIS Patient Portal. You may also contact the call center at 762-408-2273.

Health Services

Case Management

Why Would I Need Case Management?

The need for case management services is determined through a collaboration between you, your family or caregiver, your health care team, and your provider. This collaboration will include a comprehensive assessment of your health, psychosocial needs, and use of health care services and resources.

Case management can help by:

  • Coordinating your care.
  • Assessing, planning, and facilitating services for you.
  • Evaluating your options.
  • Advocating on your behalf.

You or your family member may need case management if you have:

  • Instability with chronic health problems
  • A serious terminal illness
  • An increased need for different provider specialties due to multiple diseases or conditions
  • A need for more support and education during a critical period

Who are Case Managers?

Case managers are usually nurses or social workers who can help you and your family figure out complex health care and support systems. They will work with you to coordinate the services and other community resources you need

They can help:

  • Provide advocacy, support, and education
  • Reduce burden and streamline appropriate utilization of care
  • Partner with members of your healthcare team to assist in coordination of your healthcare needs
  • Monitoring for progress and desired outcomes

Contact Information


Mon - Fri: 8:00 a.m. - 4:00 p.m.
Closed on all Training and Federal Holidays.


NCM Primary Care:
(762) 408-2702/2339

NCM Adult Primary Care:
(762) 408-2520

NCM Pediatric Clinic:
(762) 408-2726

NCM Emergency Medicine:
(762) 408-2149

NCM Surgery Clinic:
(762) 408-3573

NCM Family Advocacy Program:
(706) 544-8955

NCM Intensive Outpatient Behavior Health:
(762) 408-4122

NCM Inpatient Behavior Health:
(762) 408-4124/4111

NCM Traumatic Brain Injury Clinic:
(762) 408-1637/1540

NCM Pain Management Clinic:
(762) 408-1552

NCM Warrior Care (CTMC):
(706) 544-2782

NCM Warrior Care (Winder Clinic):
(706) 544-3980

NCM Warrior Care (Sledgehammer Clinic):
(706) 544-3166

NCM Warrior Care (75th Ranger Clinic):
(706) 545-7151

NCM Warrior Care (Eglin AFB, Clinic):
(850) 885-9972

Don't forget to keep your family's information up-to-date in DEERS.