Exceptional Family Member Program (EFMP)
EFMP Enrollments, Updates, and Disenrollment Requests
What is EFMP?
The Exceptional Family Member Program (EFMP) is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.
EFMP family support services are also available at your installation. The family support services team is your main point of contact for EFMP information.
They can connect you with:
- Military Support Services and Resources
- Community Support Services and Resources
The family support services team can also answer specific EFMP questions based on your branch or installation.
Current Martin Army EFMP Operations
The Fort Moore Medical EFMP office is located at Martin Army Community Hospital, 1
st Floor, Upatoi Wing Adjacent to Pediatric Clinic. Appointments for OCONUS screens are being conducted virtually, and EFMP enrollments and updates are being reviewed telephonically. If you have questions regarding a required EFMP action, please
email the local EFMP staff @
dha.moore.martin-ach.mbx.mach-efmp@health.mil
For additional information on the Exceptional Family Member Program processes and requirements, please visit the
U.S. Army Medical Department (AMEDD) EFMP site.
Enterprise EFMP (E-EFMP)
All EFMP enrollment and Family Member Travel Screening (FMTS) actions have moved to Enterprise EFMP (E-EFMP), a new and improved system that facilitates communication, allows for individualized guidance from the medical EFMP office, and allows service members to track all aspects of their EFMP actions.
Current and prospective EFMP customers must register in the
E-EFMP system at
https://efmp.army.mil/EnterpriseEfmp/ to initiate any EFMP request. The
E-EFMP site may be accessed via DS Logon (family members and service members) or CAC (service members and other CAC holders). Once signed in, click on “Begin New Package”.
Service members with adult dependent family members (18 years and older) will need to request a
DS Logon account at
https://myaccess.dmdc.osd.mil/ for adult family members to access
E-EFMP and sign their own documents. Using their CAC Card to log in, the service member should click on the Relationships tab, select the specified adult family member, and request a DS Logon for that family member. The family member will receive an email with PIN (typically an hour or more after request) to create their own DS Logon. If unable to create DS Logon, please contact DMDC help line at 1-800-368-3665 for further assistance.
Additionally, please ensure that the information for your adult family members is accurate on
MilConnect/DEERS (
https://milconnect.dmdc.osd.mil/milconnect/) and that family members have a valid email address.
An EFMP Coordinator will be in contact with our customers within 10 business days of the submitted request to provide additional instructions. If you have not received a response within that time frame, please email us at
dha.moore.martin-ach.mbx.mach-efmp@health.mil
We are here to help you, and we are striving to make the Exceptional Family Member Program better for you and your family.
Read more about Enterprise Exceptional Family Member Program. Training videos and documents are also on the
website for your convenience.
Virtual OCONUS Screens
OCONUS screens are conducted via an audio-visual platform, instead of face-to-face. Soldiers must initiate the process in the Enterprise Exceptional Family Member Program system as detailed above.
EFMP Enrollments, Updates, and Disenrollment Requests
Soldiers must initiate the process in the E-EFMP system as detailed above. If applicable, paper documents are accepted in person, via email or fax.
Military One Source
Visit the
Special Needs Resources page on
Military One Source for more information about the EFMP.
Contact a Representative
To find an EFMP representative, visit the
Military Installations website.
If you are overseas, contact the TRICARE Area Office Director at
1-888-777-8343 and choose the menu option for your overseas area.
EFMP Forms
Family Member Medical Summary (DD 2792)
Early Intervention/Special Education Summary (DD 2792-1)
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